CognoData protection
Customer data is protected using managed cloud infrastructure, encrypted transport, and controlled access to production systems.
- Encrypted data transport
- Managed production infrastructure
- Backup and recovery controls
Security
Built around workspace trust.
Cogno connects to your team’s work tools, code repositories, and AI workflows. We design our security practices around protecting workspace data, integration credentials, and the context used by AI systems.
- Workspace-scoped access
- Protected integration credentials
- Sensitive AI context handling
Security by design
Security controls are part of how Cogno handles work.
The product is designed around authenticated workspaces, connected third-party tools, and AI-assisted workflows. Our security program continues to mature with the product while keeping public claims focused on controls customers can evaluate.
Workspace boundaries
Access to workspace data is authenticated, scoped to the relevant workspace, and checked before sensitive actions are performed.
Integration credentials
Connected account credentials are treated as sensitive secrets and protected as part of our integration security process.
AI context handling
Context sent to AI systems is treated as sensitive customer data, with ongoing work around minimization and provider review.
Controls
How we protect customer work.
Access control
Cogno is organized around workspaces. Access to workspace resources is limited to authenticated users who are members of the relevant workspace.
- Authenticated user access
- Workspace membership checks
- Administrative action controls
Integration security
Cogno connects with tools such as code repositories, calendars, and communication platforms. We protect credentials and verify integration events where supported.
- Protected third-party credentials
- Verified integration events where supported
- Workspace-aware connected data access
Reliability and recovery
Cogno runs on managed cloud infrastructure and uses monitoring, backups, and recovery controls to support service reliability.
- Operational monitoring
- Recovery planning
- Continual readiness improvements
AI data handling
AI features are built with workspace context in mind.
Cogno uses AI to help teams understand, organize, and act on their work. We are transparent about when AI is used and continue to improve controls around what context is sent to AI systems.
- We treat AI-bound context as sensitive customer data.
- We continue to improve data minimization and provider review.
- Teams with specific AI data handling requirements can contact us for the current configuration and available controls.
Responsible disclosure
Report a security issue.
If you believe you have found a security issue in Cogno, please contact us through our contact form. Include the affected product area, reproduction steps, and any supporting evidence you can share safely.
We review reports in good faith and prioritize issues that could affect customer data, workspace access, or integration credentials.