Commerce Disclosure (Specified Commercial Transaction Act)
Seller
Yusei Moriwaki
(Trade name: Genaxis / Service name: Cogno)
Responsible Operator
Yusei Moriwaki
Business Address
MIEUX Shibuya Building 8F
5-3 Maruyamacho, Shibuya-ku
Tokyo 150-0044, Japan
Phone Number
+81-90-7907-3634
Email Address
support@genaxis.jp
Website URL
https://cogno.studio
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Sales Price
Prices are listed on each product and service page.
(All prices include Japanese consumption tax.)
Additional Fees
Internet connection fees, data communication fees, and any related charges are the responsibility of the customer.
Payment Methods
Credit card payment (via Stripe)
Additional payment methods may be added in the future.
Payment Timing
For credit card payments, charges are processed immediately at the time of purchase.
For subscription services, payments will be automatically charged on each renewal date.
Service Delivery
The service becomes available immediately after payment is completed.
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Returns and Cancellations
Due to the nature of digital services, we do not accept returns or refunds once the service has been provided.
Cancellation Policy
No refunds are available for cancellations during the contract period.
You may cancel your subscription up to one day before the next renewal date to prevent future charges.
System Requirements
The service supports the latest versions of major browsers, including Google Chrome, Safari, and Microsoft Edge.
Network Environment
Some features may be limited depending on your internet connection or browser settings.
Additional Notes
Service content, pricing, and terms may be changed without prior notice.
For corporate contracts or invoice-based payments, the terms stated in the relevant contract or invoice will take precedence.