Commerce Disclosure (Specified Commercial Transaction Act)

Seller

Yusei Moriwaki (Trade name: Genaxis / Service name: Cogno)

Responsible Operator

Yusei Moriwaki

Business Address

MIEUX Shibuya Building 8F 5-3 Maruyamacho, Shibuya-ku Tokyo 150-0044, Japan

Phone Number

+81-90-7907-3634

Email Address

support@genaxis.jp

Website URL

https://cogno.studio
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Sales Price

Prices are listed on each product and service page. (All prices include Japanese consumption tax.)

Additional Fees

Internet connection fees, data communication fees, and any related charges are the responsibility of the customer.

Payment Methods

Credit card payment (via Stripe) Additional payment methods may be added in the future.

Payment Timing

For credit card payments, charges are processed immediately at the time of purchase. For subscription services, payments will be automatically charged on each renewal date.

Service Delivery

The service becomes available immediately after payment is completed.
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Returns and Cancellations

Due to the nature of digital services, we do not accept returns or refunds once the service has been provided.

Cancellation Policy

No refunds are available for cancellations during the contract period. You may cancel your subscription up to one day before the next renewal date to prevent future charges.

System Requirements

The service supports the latest versions of major browsers, including Google Chrome, Safari, and Microsoft Edge.

Network Environment

Some features may be limited depending on your internet connection or browser settings.

Additional Notes

Service content, pricing, and terms may be changed without prior notice. For corporate contracts or invoice-based payments, the terms stated in the relevant contract or invoice will take precedence.
Cogno