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The Inbox is where you read the notifications that need your attention: when a teammate mentions you on a task or replies to one of your comments. Open it to see who reached out, jump straight to the task, or reply inline — then clear it out in one action.

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Prerequisites

  • A Cogno workspace you’re a member of.
  • At least one mention or reply directed at you, so the Inbox has something to show.

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Open your Inbox

Select Inbox in the sidebar. When you have unread notifications, the sidebar shows a count next to Inbox (it displays 99+ once you pass 99). The Inbox lists your notifications newest first, grouped by time under Today, Yesterday, This Week, and Earlier.

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Filter and browse notifications

1

Pick a tab

Switch between All, Mentions, and Replies at the top of the list. Each tab carries its own unread count.
2

Show or hide read notifications

By default the Inbox hides notifications you’ve already read. Select Show read to include them; the control then reads Hide read to collapse them again.
3

Load older notifications

When there’s more history than fits on screen, select Load more at the bottom to fetch the next page.
Each notification shows who acted, what they did — mentioned you, mentioned you in the description, or replied to your comment — a preview of the message, and the task it belongs to. Unread notifications are marked with a dot.

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Act on a notification

1

Open the task

Select a notification to open its task. Opening a notification marks it as read.
2

Reply inline

Select the Reply button on a notification to open a reply box right in the Inbox, with the placeholder Write a reply…. Send your reply and the notification is marked as read. Select the button again (Close reply) to dismiss the box without replying.

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Clear everything at once

When you have unread notifications, Mark all read appears in the page header. Select it to mark every notification in your Inbox as read.
Reading, replying, and Mark all read only change the read state of your notifications — they don’t delete anything or change the underlying tasks or comments.

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Reference

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Notification types

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Notification states

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Empty states

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Troubleshooting

For anything not listed here, see Troubleshooting.
  • Concepts — how tasks, mentions, and the wider Cogno loop fit together.
  • Import tasks into Cogno — get the tasks your notifications point to into Cogno.
  • Memory — edit the workspace context the Cogno agent reads.