Prerequisites
- Select the workspace whose billing you want to review.
- You must be a workspace Owner to start checkout or open billing management.
Free plan limits
Free workspaces have monthly and daily allowances; Business workspaces have none. The Upgrade page lists them side by side:Meeting allowance
Free workspaces can use the Notetaker for 100 minutes per UTC calendar month. The same allowance covers both ways Cogno sends the Notetaker:- A workspace member pastes a meeting URL and sends the Notetaker.
- Cogno sends the Notetaker from a connected Google Calendar.
Event allowance
Free workspaces process up to 50 Events per day from connected sources. Owners are warned as usage approaches the limit; at the limit, new Tasks are no longer created automatically until the counter resets (daily, UTC).Upgrade to Business
On a Free workspace, Owners see Upgrade to Business above their profile at the bottom of the sidebar. It opens the Upgrade page, which compares Free and Business. Settings → Billing also shows an Upgrade to Business card with the same checkout controls.1
Open Upgrade
Select Upgrade to Business from the sidebar, or open Settings → Billing.
2
Choose a billing interval
Select Monthly or Annual. The annual toggle shows how many months you save, and the price summary shows the per-person price times your billable member count. The final price is shown at checkout.
3
Continue to checkout
Select Continue to checkout and complete payment. When you return, Cogno activates Business — if activation is still processing, check Settings → Billing again in a few minutes.
If you return without completing payment and start again with a different
billing interval, Cogno reports that another checkout is already in progress —
reopen the same interval to continue it, or wait for it to expire.
Checkout offer links
After a sales conversation, your Cogno contact may send a payment link of the formcogno.studio/checkout/<token>. Opening it (and signing in, if needed) shows a Continue to payment page that starts checkout for the agreed plan — including any agreed discount.
Each link is single-use and expires. If the page says the link has expired, been used, or is no longer valid, ask your Cogno contact for a new one.
Manage Business billing
When Current plan shows Business, select Manage billing to update the payment method, review invoices, or manage cancellation.Review a scheduled cancellation
After you schedule cancellation at the end of the billing period, Current plan remains Business and the card shows Cancellation scheduled — Business remains active until the displayed date. Select Manage billing to review or change the cancellation before Business ends.Resolve a payment issue
If the latest payment fails, Settings → Billing shows Payment issue with the date through which Business remains available.1
Check the deadline
Read the deadline in the payment alert.
2
Update the payment method
Select Manage billing and update the payment method before the deadline. Non-Owner members are asked to contact a workspace Owner instead.